DoubleQross

Support

Contact

General Support & Bug Reports

Questions about playing the game, or anything that looks broken.

midnightrambler@gmail.com

Or open an issue on GitHub: github.com/billdonner/qross/issues

Privacy Requests

Data deletion or questions about how your data is handled.

midnightrambler@gmail.com

Frequently Asked Questions

How do I play?

Tap any of the four corners on the highlighted board. If you answer correctly, that corner becomes your start and the diagonally opposite corner becomes your goal. From your current position you can move to any adjacent cell (including diagonals). Correct answers extend your path; wrong answers burn the cell and cost a life. Reach the goal corner to win.

What's the difference between Single and Double Cross?

Single is one diagonal — corner to corner. Double Cross is two legs: complete the first diagonal, then continue to one of the two remaining corners. Lives and burned cells carry over between legs.

What does the timer do?

If you turn on the Question Timer in Settings, you have 15 seconds to answer each question. If time runs out, the cell is burned and the timeout counts as a wrong answer.

Can I revisit cells I already answered correctly?

Yes — correct cells are revisitable. You'll be asked a fresh question from the same topic when you re-enter one. Burned (wrong) cells stay blocked permanently.

What is the Daily Challenge?

One puzzle per day. Every player worldwide gets the exact same board, with the same questions in the same layout. You get one attempt per UTC day. Your play streak (consecutive days played) and win streak (consecutive days won) appear on the home screen.

How do I challenge a friend?

After finishing a game, tap Share. You'll get a 6-character code. Send it to a friend — they paste it into Settings → Accept Challenge and play the exact same board.

Why is the AI move advisor empty on my iPhone?

AI features (move suggestions, hints, explanations, post-game analysis) require Apple Intelligence. If your device does not support Apple Intelligence, the app uses deterministic suggestions instead and silently skips AI-generated text. All AI runs on-device; nothing is sent to a server.

Why does my new question library take a moment to load?

The first time you launch DoubleQross, a 16 MB seed of questions is unpacked locally. After that, the full 56,000-question library syncs in the background. You can play immediately using the seed library while the rest downloads.

How do I report a bad question?

Tap the flag icon on a question to send a quick report. We review reports manually and update the trivia library.

How do I reset my progress?

Delete the app and reinstall. There is no online account — your stats live on your device.